What happens once a client unfreezes their account?

What happens once a client unfreezes their account?

• A. They receive $5 of bonus bucks for each month frozen.
• B. They lose all bonus bucks.
• C. They must pay a reactivation fee.
• D. They are required to restart their package.

Answer: (A)

When a client unfreezes their account, they receive $5 of bonus bucks for each month that their account was frozen. This incentive is designed to reward clients for their loyalty and maintain engagement with the tanning services. It emphasizes customer appreciation and aims to encourage clients to continue using the service after a hiatus. The other choices do not reflect the policy associated with unfreezing an account. For instance, clients retaining or losing bonuses would not promote customer retention as effectively as providing bonuses for the duration of their freezing period. Similarly, imposing a reactivation fee or requiring clients to restart their package might deter clients from unfreezing their accounts, which would not align with the goal of re-engaging customers. Thus, the correct answer reflects a positive approach to account management that benefits both the client and the business.

When a client unfreezes their account, they receive $5 of bonus bucks for each month that their account was frozen. This incentive is designed to reward clients for their loyalty and maintain engagement with the tanning services. It emphasizes customer appreciation and aims to encourage clients to continue using the service after a hiatus.

The other choices do not reflect the policy associated with unfreezing an account. For instance, clients retaining or losing bonuses would not promote customer retention as effectively as providing bonuses for the duration of their freezing period. Similarly, imposing a reactivation fee or requiring clients to restart their package might deter clients from unfreezing their accounts, which would not align with the goal of re-engaging customers. Thus, the correct answer reflects a positive approach to account management that benefits both the client and the business.